Frequently Asked Questions
I Received a Damaged Product, What Do I Do?
If your product is damaged or tampered during shipping for reasons unknown, Whatsapp us immediately at +92 331 776 7500, & you can ship the item back to us within 48 hours, and we will send a fresh item back to you without taking any extra charges, but Condition is Parcel Same Packing.
If I Didn’t Like The Product, Can I Request a Refund?
We try our level best to provide the best customer service without compromising on quality ever.
If in case you can surely ship the product back to us and we will issue a full refund. Or you can also request an exchange, and we will send a new item by charging nothing much but just the delivery fee.
It’s not the product that matters more to us but your happiness and satisfaction.
Why Has My Return Request Been Declined?
This may have happened, if the item you returned is used, damaged or original tags are missing. For more details, please contact our Customer Care.
Can I Buy Multiple Items In Exchange For a Single Product?
Yes, you can buy any number of items in exchange, provided the final price of exchanged products should be equal to or more than the amount of returned items.